Get help with technology – Important information

By |2022-07-08T10:42:34+01:00July 8th, 2022|Categories: Technology|

All devices that are still connected to DfE safeguarding software (Cisco Umbrella) will display the following message from 7 September 2022. This laptop or tablet needs a critical update. Please contact the person or organisation that gave it to you so they can arrange this. It may become unusable if you do not do this. [...]

School Closures Website Update

By |2022-06-22T08:49:41+01:00June 22nd, 2022|Categories: General|

As all schools are now moving to their own Microsoft 365 tenants, the Somerset Learning Platform (SLP) is being decommissioned.  As part of this decommissioning, the current Schools Closure Website logins will no longer work as there will be no EDUC email directory. Therefore we will need a list of updated user emails who will log school closures. [...]

Somerset Learning Platform (SLP) de-commissioning update May 22

By |2022-05-16T08:43:54+01:00May 12th, 2022|Categories: General|

The SCC ICT Team apologises for the delay with the SLP Migrations and reassures all schools that the migration work has had some external issues that are beyond the project team’s control. We will aim to work with your school to ensure a smooth transition to the new tenancy and we will be in touch [...]

Reminder: avoid safeguarding risk when licences on DfE-restricted devices expire

By |2022-03-17T11:45:43+00:00March 17th, 2022|Categories: General|

If your organisation received Windows laptops and tablets from 'Get help with technology' in the 2020 to 2021 academic year, this would have included pre-installed safeguarding software. Mobile device management and content filtering software will expire on 30 September 2022 and there are no plans to extend licences. It is your responsibility to ensure they [...]

Lift off for £10m iAero aerospace centre

By |2022-03-02T13:24:10+00:00March 2nd, 2022|Categories: General|

The SCC ICT Team have worked in collaboration with the Economic Commissioning Team and Property Services, to successfully deliver the iAero Centre. The team were responsible for the specification, procurement and subsequent installation of the Audio Visual, Data & Voice solutions alongside our Corporate Voice & ICT colleagues. We are excited to continue supporting the [...]

SLP is now publicly available & normal service is resumed

By |2022-02-04T08:42:26+00:00February 1st, 2022|Categories: Technology|

Following the malicious attack message on 1st February 2022, we can now confirm that all maintenance has been carried out on the SLP server and normal service is resumed. This includes SLP Home/iPost, Ed Tech website and other SLP websites. There are no restrictions in place and reset of passwords can now be performed through [...]

New devices for disadvantaged children and young people

By |2021-11-05T10:25:28+00:00November 5th, 2021|Categories: Offers|

New devices for disadvantaged children and young people in school or college are available to order through the Get Help with Technology service The Get Help with Technology (GHwT) service is providing an additional 500,000 laptops and tablets so that disadvantaged children and young people in school or college can access remote education and social [...]

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