Support2020-01-10T09:56:27+00:00

SUPPORT

Keeping your IT running smoothly…

Rapid Response

Get any IT issue resolved quickly and keep your business moving. You need the specialist support at your fingertips to prevent disruption and we have engineers who support businesses every day to fix problems as soon as possible.

Reliable Service

Providing you with dedicated and professional engineers you can rely on and trust. Also with an in-house Service Desk, we can offer a single point of contact for all your IT issues.

Mitigate Risk

We work in a threatening cyber environment, with viruses and malware posing an everyday risk. These risks are entirely manageable through routine maintenance, patching and best practice. We’re experienced in identifying vulnerabilities and implementing improved security measures to stop these threats.

Future-proof your school

Make the most of new technology to drive your business forward. We don’t just provide IT support, we help you evolve with it. We’re up-to-date with the latest technologies and can help improve business performance and efficiency through technology.

Speak to our dedicated, friendly team who are happy to offer their expert advice

FAQs

Does SCC ICT offer remote management and monitoring?2019-05-21T11:33:29+01:00

Yes!  With today’s remote management tools, we can monitor all of your PCs and servers and install upgrades and packages remotely. If a server is running out of space, we will be proactive about it remotely, before it is too late and something goes wrong. We will offer you support without impacting your productivity or disrupting the school.

Will we get a dedicated point of contact?2019-05-21T11:23:48+01:00

We will provide a  dedicated school engineer as your point of contact for SCC ICT who you can build a long term relationship with. They will get to know your school and your plans and so can work with you to ensure your IT accommodates these.

What is Cloud Computing ?2019-05-21T11:36:26+01:00

Simply put, cloud computing is the delivery of computing services—including servers, storage, databases, networking, software, analytics, and intelligence—over the Internet (“the cloud”) to offer faster innovation, flexible resources, and economies of scale. You typically pay only for cloud services you use, helping you lower your operating costs, run your infrastructure more efficiently, and scale as your school needs change.