SCC ICT provides high-quality IT support for schools and businesses across Somerset and beyond
As a Google for Education Premier Partner, we are able to provide schools with everything needed to achieve a cloud-based learning environment, from Wi-Fi and internet connectivity to Chromebooks and tablets. We offer total support and peace of mind for Hardware & Software, all with excellent customer service and impressive turnaround times, as part of an agreed SLA.
Why Choose Us?
SCC ICT continues to assist a growing number of schools by helping them to introduce a successful ICT strategy to meet the needs of the computing curriculum and the school improvement process. We embrace a wider role in the school improvement process, consulting and working with your internal ICT function, third party consultants, head teachers and senior leaders. We provide a clear vision for applying a successful ICT strategy that is defined by a detailed infrastructure evaluation process.
Our team come from a background of working within the education sector. We specialise in working within the education sector, providing a comprehensive range of ICT support services and solutions including professional consultancy, scheduled onsite support, cloud-based solutions and technology procurement. Be sure to take a good look around our website to find out more about our comprehensive range of services.
The first 3 months of service features a one-month notice period, with a 3-month rolling notice period thereafter. Contracts are retained by building long-term relationships through delivering a consistently high standard of service.
Our ICT department has several specialists who can assist you with any scale of IT project you may wish to undertake. We can provide the expert advice and support to help those projects run smoothly, on time and on budget.
We work closely with some of the country’s leading IT hardware suppliers and manufacturers to ensure we provide excellent value for money products and pass those savings directly onto schools.
SCC ICT understands the importance of transparent communication. We promise to communicate effectively with teachers and support staff, keeping ICT simple by speaking in plain English and avoiding any unnecessary technical jargon. We can provide expert advice and professional assistance when you need to make difficult strategic decisions.
Our ICT service desk is available from 08:00-18:00, Monday to Friday and we also have an online system schools can use to raise fault tickets and requests from any computer or mobile device (which has internet access) allowing the call status and progress to be tracked easily and conveniently.
Our team have a wealth of knowledge and expertise supporting ICT within Education, having managed the ICT Infrastructure for hundreds of schools across Somerset. Our engineers have excellent knowledge and experience of a breadth of IT technology from iPad’s and Google Chromebooks to Projectors and Interactive Whiteboards. We can help support all your IT systems and leave you to concentrate on delivering education excellence.
Our priority is always to provide excellent customer service and develop strong working relationships with our schools so that you have peace of mind you are always going to be well supported, particularly when you need it most.
We are a recognised Microsoft Gold partner, a Microsoft Authorised education Reseller, certified Apple specialists and a VMware Enterprise partner. In addition, we are ISO 9001 and 27001 certified.
Meet Our Team
Our School Engineers
Our Project & Support Team
Our Happy Customers
“We moved back to LA ICT support and are really impressed by the efficient and helpful service they provide both in terms of fantastic support and expertise. They feel like part of our Federation staff!”
“If I could give 100 stars for support and attention to detail I definitely would. I’ve purchased a good number of WordPress themes from various developers that look good on Themeforest but after you buy them you find numerous problems, bugs, crazy admin and very very poor support. I purchased the Avada theme and there were a couple of problems too, but the guys from ThemeFusion were remarkable – I really mean this. The speed of support and attention to detail is quite phenomenal. If you are considering buying this theme at all then take it from me, you will be extremely pleased.”